Privacy Policy

Last updated November 2, 2026

This policy covers www.tenants2gueststays.com, run by T2G Vacation Rentals (Tenants2Guest) in San Jose, California. It explains what we collect, why, and the choices you have.

What we collect

When you book or send an inquiry: your name, email, phone number, stay dates, number of guests, any messages you send us, and your payment details.

Before and during your stay: the rental agreement you sign and any details it asks for, such as documentation for an emotional support animal.

When you browse: basic, anonymous visit data (pages viewed, the site that sent you, device type) through Vercel Web Analytics, which does not use cookies.

How we use it

To confirm and manage your booking, take payment, send check-in instructions and the address, talk with you before, during and after your stay, keep our homes safe, handle damage or house rule issues, and meet legal, tax and accounting duties.

We may also email past guests now and then about booking again. Every one of those emails has an unsubscribe link.

Who we share it with

Only the services that run the booking and the stay: OwnerRez, our reservation system, which also powers the booking and search forms on this site and may set its own cookies; OwnerRez’s payment processor for card payments (we never see or store your full card number); our email provider for booking and guest emails; Vercel, which hosts this site; and OpenStreetMap, which serves the map tiles. Our housekeeping team gets the stay dates they need to schedule cleanings.

We share information with authorities only when the law requires it. We do not sell your personal information.

If you book through Airbnb or VRBO, that platform’s own privacy policy also applies.

Cameras and noise monitors

Some homes have cameras on the outside, at the entrance. There are never cameras inside a home. Some homes also have a noise monitor inside. It measures the noise level only and never records audio, and it alerts us when the level suggests a party.

How long we keep it

We keep booking records as long as we need them for the stay, for tax and accounting records, and to handle any later questions or claims. After that we delete them.

Your choices

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete what we are not required to keep. Email support@tenants2guest.com or call or text (669) 242-9550.

Do Not Track: this site does not change how it works when your browser sends a Do Not Track signal. Our own analytics do not follow you to other sites.

This site is not meant for children, and we do not knowingly collect information from anyone under 13.

Changes

If we change this policy, we will update it here and change the date at the top.